Fred Harvey "Maxims for Business"

By Ford Harvey

1. Never buy a cheap thing.

2. The best price is always the fair price.

3. Concentrate your business in as few hands as possible.

4. Loyalty is double barreled -- if you want it, you must be loyal.

5. Plow your profits under.

6. Be committed to complete customer satisfaction.

7. Hold constantly to a level of theoretical perfection.

8. Catch employees young.

9. Always promote from within your own ranks.

10. Gradually and steadily expand.

11. Always please the cranks.

12. Never take yourself too damn seriously.