Careers at La Fonda

Work for the best hotel in Santa Fe!

La Fonda on the Plaza, an independent hotelier, is occasionally seeking quality, dedicated people to join a great team. Located on the historic Santa Fe Plaza, La Fonda has a reputation as a great work environment and currently employs a very loyal staff. We offer full time employee benefits that include vacation, 401K, health and life insurance and an annual profit sharing bonus. We embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.

WE ARE CURRENTLY HIRING!

Feel free to reach out to the following staff for inquiries about future employment opportunities:

For employment inquiries contact our HR Director, Lisa Bertelli; lbertelli@lafondasantafe.com; 505-995-2302


A Herd Of Cattle Grazing On A Dry Grass Field

Massage Therapist


La Fonda Spa includes 3 Massage Rooms, men’s and women’s changing rooms with sauna and shower, and an outdoor pool and jacuzzi.

The Massage Therapist is responsible for providing relaxation or treating body pain and discomfort through physical touch while maintaining a safe and relaxing experience. Duties include meeting with clients to determine the type of massage they need, creating a relaxing ambiance, and kneading or rubbing muscles to release tension.

Job Duties & Responsibilities:

A massage therapist is responsible for treating clients through soft tissue manipulation. The therapist should be good at perceiving client wishes and needs through spoken language, body language and other cues and modifying their treatments accordingly. The therapist will report to the Spa Manager.

Provide 30-90 minute massages to clients by appointment

Guide clients through service offerings and determine which massages would benefit them most

Take detailed client history and note any health conditions

Evaluate clients to determine painful or stressed areas of the body

Advise clients on stretching, strengthening or relaxation methods

Listen to clients during appointments and adjust technique as they desire

Must adhere to safety rules and regulations of the business and have all appropriate certificates including liability insurance.

If interested in applying to this position, please contact HR at HR@lafondasantafe.com

A Tall Building In A City

Front Desk Service Agent


Job Summary

The front desk service agent is responsible for greeting guests, checking guests in and out and performing a wide variety of customer service duties. The person in this position must have excellent customer service skills. They must be able to communicate clearly with guests and co-workers and work efficiently and effectively with the hotel property management system.

Department Coverage

7 days a week, 7:00 a.m. to 12:00 a.m. (midnight)

Performance & Essential Functions/Responsibilities

Ultimate organizational skills when guest’s check-in and checkout, guarantee proper credit is received, special requests are communicated and fulfilled, and accurate information is collected

Comprehensive technical skills; thoroughly complete all transactions

Present hospitable interpersonal skills and actively solicit guest feedback

Communicate with other pertinent departments promptly regarding hotel guests and any need for special accommodation

Communicate all relevant information to the Front Desk Manager and/or hotel management

Interact with hotel staff in a professional manner by assisting other departments with necessary information

Maintain  knowledge of all hotel procedures, facilities, amenities and current events

Promote and sell all hotel options and upgrade when appropriate

Be knowledgeable of all emergency procedures and hotel policies

Maintain a bank, handle all monetary transactions by policies and procedures

Adhere to all standard operating procedures of a front desk service agent

Familiarity with local points of interest, major events and proper directions

Follow rate yield strategies set forth by Rooms Director

Sort and distribute mail for retail shops and departments

Uphold and maintain La Fonda’s guest service standards 

Perform other duties as requested by management

Requirements

This position requires standing for majority of workday, high level of multitasking. May be required to walk stairs and escort guests throughout hotel. Must meet schedule requirements assigned by Front Desk Manager.

For more information please email Front Desk Manager Wenona Nutima: WNutima@lafondasantafe.com